30-Day Return & Refund Policy

Last Updated: October 2026

Your satisfaction is guaranteed at ByteHarborly. If you are not completely satisfied with your purchase for any reason, we offer a straightforward 30-day return and refund policy from the date of delivery.

1. Return Eligibility & Terms

• Return Window: 30 calendar days from the confirmed delivery date.
• Condition of Items: We accept both defective/damaged items and remorse/change-of-mind returns. Items should be returned in original condition with all included accessories, cables, manuals, and retail packaging.
• Restocking Fee: $0.00 (Zero Restocking Fee) on all eligible returns.
• Return Shipping Cost: FREE ($0.00) — ByteHarborly provides a prepaid return shipping label via email for all approved returns within the 30-day window.

2. How to Initiate a Return

1. Email our returns department at [email protected] or call (312) 848-2771 with your Order ID and reason for return.
2. Within 24 business hours, we will email your Return Merchandise Authorization (RMA) number and a prepaid USPS/UPS return shipping label.
3. Ship the package back to our returns facility: ByteHarborly Retail LLC — Returns Dept, 1217 S Kedvale Ave, Chicago, IL 60623, United States.

3. Refund Processing Timeline

Once your return is received and inspected at our Chicago facility, we will process your full refund within 3 to 5 business days. The credit will automatically be applied back to your original payment method (PayPal balance, credit card, or debit card).